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GENERAL CONDITIONS
Trans World Travel, Inc. (TWT)
CANCELLATIONS per person: All requests for cancellations must be submitted in writing and acknowledged by TWT. In addition, all acknowledged cancellations will be subject to the following terms:
1) Cancellations postmarked within 180 days of tour departure, penalty equals 20% of tour cost per person.†
2) Cancellations postmarked within 120 days of tour departure, penalty equals 30% of tour cost per person.†
3) Cancellations postmarked within 90 days of tour departure, penalty equals 50% of tour cost per person.†
4) Cancellations postmarked within 45 days of departure, penalty equals 100% of tour cost per person.†
†Additionally, unless a replacement is found, a cancelling tour member will also be charged for the single supplement fee of one’s non-cancelling roommate. TWT shall process such refunds, subject to the above terms offset by applicable penalties as soon as reasonably practicable.
PARTIAL OR COMPLETE WITHDRAWAL AFTER TOUR BEGINS: Once the tour is in progress, no refund will be made for any unused portion of the tour.
CANCELLATION BY TWT: TWT reserves the right to cancel any tour prior to departure for any reason, including insufficient number of participants, in which case a full refund will be given less any charges of fees assessed by hotels, motor coach companies, airlines or other third party vendors. TWT shall be excused from the performance of its obligations under this Agreement to the extent that such performance is prevented by a fire or other casualty, strike, pandemic, Act of God, other cause beyond the control of the Parties. TWT also has the right to withdraw your membership at any time if your actions impose upon or disturb the other members of the tour. All additional costs to send a tour member home will be borne by the tour member.
INSURANCE: An optional insurance plan is available. We strongly urge all tour members to have insurance in the event of illness or death occurring prior to departure or during the tour. Please note that all insurance policies will be subject to all terms and conditions applicable to the respective insurance policies and participants should review all terms and conditions. Such policies may not cover pre-existing conditions unless enrollment for the insurance is done within a specified number of days of TWT registering you for the tour.
DEVIATIONS: Deviations from the group itinerary will be quoted separately upon receipt of a detailed written request. Changes are subject to a TWT deviation fee of $200 per person plus any other travel related fees from airlines, hotels, etc.
AIR TRANSPORTATION: Round-trip in Economy Class. Individual seating requests cannot be guaranteed due to airline seating policies. TWT must have
your legal name as it appears on your passport. Ticket reissue fees are subject to the policies of the individual airline contracted for your tour. Passengers not traveling on the group’s air itinerary are responsible for arranging their own transfers from their arrival airport to the group’s first hotel or cruise ship and from the group’s last hotel or cruise ship to their departure airport.
HOTELS: We exercise our best efforts to use mostly 3, 4 & 5-star hotels that are chosen on the basis of location, cleanliness, services and, when possible, are typical of the local area. Hotels do not allow credits if passenger chooses to depart earlier than the scheduled group departure.
WHAT’S NOT INCLUDED: Excluded is any item or service not specifically indicated as included - such as cost of passports, visas where required, porterage at airports and/or ship docks, gratuities on all cruise ships, tips to tour manager, motor coach driver or guides, optional tours, and any other items of a personal nature including beverages with included meals. No responsibility is incurred by TWT for loss of or damage to baggage or any of the passenger’s belongings. Baggage, health and trip cancellation insurance is recommended.
ITINERARY CHANGES: Occasionally, a change in a portion of your tour, accommodations, services, etc. may be necessitated due to: altered transportation schedules/equipment, weather conditions, labor strikes, road construction, or for other unforeseen reasons outside the control of TWT. Any resultant expenses shall be borne by the passengers.
RATES: All rates in this brochure are based on applicable tariffs in effect at the time of printing. Tour price can be increased due to the occurrence of currency fluctuations, the increase in fuel, increase in air tickets, various taxes, or any other increase connected with the tour package. Any cancellation due to any of the above changes is subject to the cancellation policy stated above.
LEGAL / HEALTH DOCUMENTS: For international travel, all U.S. citizens must have a current passport with at least 6 months validity remaining from your return date. For certain countries, you might also need a properly dated visa. These documents are your responsibility, and we urge you to apply for these documents as soon as possible.
RESPONSIBILITY:
The responsibility of Trans World Travel, Inc. is strictly limited. As a tour operator, TWT organizes, promotes and sells tour programs consisting of certain travel services, including, but not limited to, surface transportation, sightseeing excursions and hotel accommodations which TWT purchases or reserves from various suppliers. The suppliers providing travel services for TWT’s tour programs are independent contractors and are not agents or employees of TWT or any subsidiary company. To the extent that TWT is involved in the sale of air transportation to you, TWT acts as an agent of the air carrier. For all other
agent of the air carrier. For all other purposes, TWT does not act as agent for any party.
TWT is not responsible for the willful or negligent acts and/or omissions of such suppliers or any carrier or their respective employees, agents or representatives including, without limitation, their failure to deliver or their partial or inadequate delivery of services. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the suppliers and/or carriers. By utilizing the travel service of the suppliers, you agree that neither TWT nor any subsidiary company or representative shall be liable for any accident, injury, property damage or personal loss to you or to those traveling with you in connection with any accommodations, transportation or other travel services or resulting directly or indirectly from any occurrences or conditions beyond its control, including, but not limited to, acts of terrorism, defects in vehicles, breakdown in equipment, strikes, theft, delay or cancellation of or changes in itinerary or schedules.
Except as specifically set forth herein, TWT does not make any representations or warranties with respect to the services performed under this Agreement and hereby specifically disclaims all other representations and warranties with respect to the services, whether expressed or implied.
Any action commenced arising out of or relating to this Agreement shall be resolved by arbitration in Cook County, Illinois, unless another location is mutually agreed upon, in accordance with the commercial arbitration rules of the American Arbitration Association. The award rendered by the arbitrator(s) shall be final, and judgment upon the award may be entered by any court located in Cook County, Illinois.
These tour programs are planned in advance. If, between planning time and the actual tour operation, circumstances beyond TWT’s control require changes, TWT reserves the right to vary itineraries, change the departure date and substitute components of tour programs, which could also include replacing the tour host due to sickness, etc. Remember that all travel documents, as well as compliance with customs regulations, are your (the tour member’s) responsibility.
The payment of the required deposit or any other partial payment for a reservation on a tour constitutes consent to all provisions of the conditions and general information contained in this brochure. The terms under which you agree to take these tours cannot be changed or amended except in writing signed by an authorized officer of TWT. TWT is not responsible for typographical errors or errors of omission. If you should have any questions or concerns regarding the above, please call TWT prior to registering for the tour
Trans World Travel, Inc.
September 23, 2021